🇧🇷 PT

Terms of Service

Last updated: 27/05/2026 Version: 1.0

Welcome to NexoMed. These Terms of Service (“Terms”) govern your use of the NexoMed application (the “App”) and the website nexomed.me (the “Site”), collectively the “Services”, operated by FEYDIT INFORMATICA UNIPESSOAL LDA.

By using the Services, you agree to these Terms. If you do not agree, please do not use the Services.

Reference version: The Portuguese text is the legally binding version. This English translation is provided for convenience only and is available at nexomed.me/termos. In case of discrepancy, the Portuguese version prevails.

1. What NexoMed is

NexoMed is a medication reminder and organization tool for personal and family use. It lets you:

2. ⚠️ IMPORTANT NOTICE: NexoMed is NOT a medical device

Read this section carefully. It protects you and us.

2.1 What NexoMed does NOT do

NexoMed is not:

NexoMed does not provide:

2.2 Your responsibility

You are fully responsible for:

2.3 The App can fail

The App does not guarantee that reminders will be delivered in all circumstances. Notifications may fail to be delivered for reasons outside our control, including (but not limited to):

For critical or life-sustaining medications (anticoagulants, antiarrhythmics, immunosuppressants, insulin, etc.), you must establish additional redundancies — physical alarms, reminders from other people, physical pill organizers.

3. Permitted use

You agree to use the Services only for lawful purposes and in compliance with these Terms. You agree not to:

4. Your account

4.1 Anonymous account (V1)

In the current version of the App, you do not need to create an account with email or password. An anonymous account is automatically created on first App opening. This account:

If you lose or change your device without having backed up your data, you will lose access to your registered medications. Future App versions will offer cross-device sync.

4.2 Minimum age

You must be at least 18 years old to use NexoMed autonomously. Minors may use the App only with supervision and responsibility of a legal guardian.

4.3 Accuracy of information

You commit to providing truthful and correct information about your medications. False or incorrect information may compromise the App’s usefulness and potentially your health — responsibility is fully yours.

5. Intellectual property

5.1 Our content

All intellectual property rights over the App, the Site, source code, designs, trademarks, logos, illustrations, texts, and other elements are the exclusive property of FEYDIT INFORMATICA UNIPESSOAL LDA or our licensors. Use of the Services does not transfer to you any rights over this intellectual property.

The “NexoMed” brand, logo, and slogan “conexão · cuidado · vida” are protected by copyright and, where applicable, by trademark registration. You may not use them without prior written authorization.

5.2 Your content

The data you enter into the App (medication names, schedules, notes, etc.) remains yours. You grant us a limited, non-exclusive, royalty-free license to process this data exclusively for the purposes described in the Privacy Policy — that is, to operate the App.

We do not use your content for commercial purposes, AI model training, third-party analysis, or any other use beyond App operation.

6. Service availability

6.1 No guarantee of uninterrupted availability

The Services are offered “as is” and “as available”. We do not guarantee that:

We may temporarily suspend Service access for maintenance, updates, or problem correction, with advance notice whenever possible.

6.2 Service termination

If, at any time, we decide to discontinue NexoMed, we commit to:

7. Limitation of liability

To the maximum extent permitted by applicable law (Brazilian Consumer Defense Code, Portuguese Civil Code, and other relevant legislation), we are NOT liable for:

7.2 Monetary limits

When liability is legally attributed to us, it will be limited to the total amount you paid for the Services in the 12 months prior to the event giving rise to liability. Since V1 is free, this limit is currently zero.

7.3 Exceptions

Nothing in these Terms excludes or limits our liability in cases where applicable law does not permit such exclusion or limitation, including intent, fraud, or violation of basic consumer rights under the Brazilian Consumer Defense Code.

8. Modification of Terms

We may change these Terms at any time. Substantial changes will be notified in the App and on the Site at least 30 days in advance. Minor changes (corrections, clarifications) reflected in the “Last updated” date at the top of this page.

If you continue using the Services after a modification, you are deemed to have accepted the new Terms. If you disagree, delete your account and uninstall the App.

9. Termination

9.1 Termination by you

You may stop using the Services at any time. To terminate your account and erase your data, go to Profile → Delete my account in the App.

9.2 Termination by us

We may suspend or terminate your access to the Services, without prior notice, in case of:

10. Applicable law and venue

10.1 For users in Brazil

These Terms are governed by Brazilian law, including LGPD and the Consumer Defense Code.

Disputes involving users domiciled in Brazil will be resolved in the consumer’s domicile venue, as guaranteed by the Consumer Defense Code (Art. 101, I).

10.2 For users in Portugal and the European Union

These Terms are governed by Portuguese law and applicable European Union law (GDPR, Consumer Directives).

Disputes will be resolved in the competent Portuguese courts, without prejudice to consumer rights to access courts in their place of residence as guaranteed by European law.

10.3 Alternative dispute resolution

We encourage amicable resolution of any disputes. Please email legal@nexomed.me before initiating legal proceedings.

For users in Portugal and the EU, the European Commission’s Online Dispute Resolution platform is available: ec.europa.eu/consumers/odr.

11. General provisions

11.1 Independence of clauses

If any provision of these Terms is found invalid or unenforceable by a competent court, the remaining provisions remain in full force.

11.2 No waiver

The failure to immediately enforce any right under these Terms does not constitute a waiver of that right.

11.3 Assignment

You may not assign your rights under these Terms to third parties. We may assign our rights and obligations to related companies or in case of corporate reorganization, with notice.

11.4 Entire agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and NexoMed, prevailing over any prior agreements.

12. How to contact us

Postal address: FEYDIT INFORMATICA UNIPESSOAL LDA Praça Henrique Lopes Mendonça, 59 2870-475 Montijo Setúbal